Safety Disclaimer

Kindred Pieces jewellery has small components, which could put you or others at risk of choking (particularly young children), if swallowed.Our jewellery is not a toy and should not be given to young children to play with. We advise all jewellery should be removed before bath or bedtime, that your child is never left unsupervised whilst wearing an item of our jewellery, and all pieces should be stored out of the reach of young children. Kindred Pieces will not take any responsibility for the use of its jewellery after purchase.

Faulty Pieces

In the unlikely event that your purchase is faulty, you will be offered a replacement or a full refund. Please contact us before returning your item, quoting your order details, name, email, address, the reason for return, and whether you would like a refund or a replacement. You will not be charged the return postage costs.

Tarnishing

Tarnishing occurs when Sterling Silver is exposed to the air and atmosphere, causing a chemical reaction that creates Silver Sulphate (the black discolouration on the jewellery). This natural reaction can be prevented by storing your jewellery in a re-sealable plastic bag, wrapped in tissue paper or tarnish prevention cloths. However you can remove any tarnish using a silver polishing cloth (carefully with plated items!!).

Caring for your Kindred Pieces jewellery

Storing your jewellery in tarnish prevention cloths or bags helps slow down the tarnishing process, and keeps other harder jewellery from rubbing against it, which can cause scratches.

Cleaning your Kindred Pieces jewellery

Hand washing your jewellery in warm soapy water, then rinsing in clean warm water is the easiest way to clean your jewellery. Dry them well with a clean, lint-free cloth.

Postage

Australian Delivery – Goods are dispatched using regular (untracked) Australia Post. Tracked Postage is also available.

International Delivery – Orders from the U.S, U.K and NZ are most welcome. Postage to these countries is $8.00

Delivery within Australia usually takes between 4-7 working days and international delivery between 5-10 working days, however these times are not guaranteed and items may take longer than this.

Please note that international orders may incur local import taxes and custom fees.  Any such charges are solely the responsibility of the purchaser.

 Kindred Pieces